Business jargon to avoid (so you don’t sound like a douche)

At this juncture, we need to air out the issue of the TPS reports.

There’s English, and then there’s business English—that jumble of jargon and overly complicated words that serve no purpose other than to confuse your corporate minions. Last week we discussed utilize, which is a fancy and pointless way to say use—excuse me, I mean leverage. But why stop there?

Today’s action item is to dialogue about jargon that has gained traction in the business world. In other words, here’s a list of business terms and phrases to avoid with ideas for what you can say instead. Your minions will thank you.

actionable: Which projects are actionable this year?
REWRITE: Which projects can we do this year?

action item: This is an action item for this week.
REWRITE: This is something we need to do this week.

air out: Let’s air out that issue in today’s meeting.
REWRITE: Let’s discuss that issue in today’s meeting.

at this juncture: We can’t go public at this juncture.
REWRITE: We can’t go public at this time.

bring to the table: What can you bring to the table for this project?
REWRITE: What can you contribute to this project?

circle back around: I’ll circle back around about that project tomorrow.
REWRITE: Let’s talk about that project tomorrow.

circle with: Circle with Judy about that project this afternoon.
REWRITE: Meet with Judy about that project this afternoon.

core competencies: These are our company’s core competencies.
REWRITE: These are what our company does best.

dial in: We should dial in Judy for this project.
REWRITE: We should include Judy for this project.

dialogue (verb): Dialogue with Judy about the project.
REWRITE: Talk with Judy about the project.

driver: What are the key drivers to improve our company?
REWRITE: What are the key factors in improving our company?

facetime: Let’s schedule some facetime with the director.
REWRITE: Let’s schedule a meeting in the director’s office.

functionality: Our department has increased functionality.
REWRITE: Our department has improved. / Our department functions better (than last year). / Our department has more functions.

gain traction: We need this project to gain traction in the company.
REWRITE: We need to show the importance of this project.

human capital: At our company, our human capital is most important.
REWRITE: At our company, our employees are most important.

incentivize: The rebate will incentivize more shoppers to buy it.
REWRITE: The rebate will encourage more shoppers to buy it.

interface: Can we interface after lunch?
REWRITE: Can we talk after lunch?

keep in the loop: Be sure to keep Judy in the loop.
REWRITE: Be sure to include Judy.

leverage: Let’s find a way to leverage that resource.
REWRITE: Let’s find a way to use that resource.

offline (used during meetings): Let’s discuss this offline.
REWRITE: Let’s discuss this after the meeting.

on point: Judy is on point for today’s meeting.
REWRITE: Judy is leading today’s meeting.

operationalize: Let’s operationalize this task today.
REWRITE: Let’s do this task today.

productize: Let’s productize this idea.
REWRITE: Let’s find a way to make this idea into a product.

pushback: Judy received pushback about her idea.
REWRITE: Judy received opposition to her idea.

ramp up: We should ramp up production next quarter.
REWRITE: We should increase production next quarter.

task (verb): Task that project to Judy.
REWRITE: Assign that project to Judy.

touch base: Could you touch base with Judy about that project?
REWRITE: Could you talk with Judy about that project?

utilize: How can we best utilize your skills?
REWRITE: How can we best use your skills?

Do you have other entries?
Please share your irksome business jargon in the comments section. I’d love you to keep me in the loop.

About Erin Roof

Word Nerd blogging at grammarparty.wordpress.com
This entry was posted in copy editing, semantics and tagged , , , , , . Bookmark the permalink.

23 Responses to Business jargon to avoid (so you don’t sound like a douche)

  1. Is it just me or do a lot of these terms seem vaguely sexual… Interfacing? Touching base? Various circles? Perhaps that is why they gain traction or what have you.

  2. Bobby says:

    Great there goes my entire vocabulary. Looks like it’s back to the drawing board for new material. Can we add that to the list?

  3. I am so glad I have never used any of those terms! … Of course, I’m not in business.

    In other news, I left you an award at my blog.

    http://lovethebadguy.wordpress.com/2012/01/25/ich-bin-ein-bosewicht-mit-auszeichnung/

  4. Caerlynn Nash says:

    Excellent, Erin! (And not just because you used my name lots!) It kinda goes along with the earlier post I wrote Kill the buzz (http://bit.ly/xt7vEr).
    As always keep up the great words! :-)

    • Erin Roof says:

      That’s a great post. I haven’t heard the “bandwidth” one before. How dreadful is that usage? Just so you know, I will always have the “bandwidth” for you!

  5. Excellent list of irritating buzz words. You suggest making “at this juncture” “at this time.” How about simply “now” or “yet”?

  6. JLaing says:

    Nice list. I’m not a big fan of these phrases either:
    “Reach out to me if necessary” Just say, “Call me or send me an e-mail or stop by my office.”
    “Let’s try to connect live this afternoon.” Just say, “Let’s try to talk this afternoon.”

  7. Archon's Den says:

    Do you get the Dilbert cartoon? If so, you’ve probably already seen today’s and cringed. The pointy-haired boss says to Dilbert, “I want to INCENT you to do the right things.” Really? As a Verb??

    A young female executive is sent by her Indiana company on a business trip to Boston. Greatly appreciating seafood, she looks forward to it. She lands and takes a taxi from the terminal. The driver looks back and asks, “Where to, lady?” She says, “I don’t know. Where can I get scrod?” He replies, “I didn’t even know that verb had a past tense.”

  8. Anonymous says:

    Ha! This post makes me hate myself. Even though, as a new mom, I’m currently out of the corporate world, I’m pretty sure I, ahem, utilize these terms when, uh, interfacing with my husband and friends. Loathe. Self. Will change.

    • Erin Roof says:

      Don’t fret, my anonymous commenter. It’s nearly impossible to spend any time in a corporate environment without accidentally picking up the lingo. It’s like a virus or something. But now you know. So, cut it out.

  9. Smaktakula says:

    How about ‘proactive’ or ‘synergize?’ Also, ‘when viewed through this context.”

  10. FS says:

    Well done, GP. Please please please also start a movement to end use once the following term “reach out to…” Makes my skin crawl when someone uses that term.

    • Erin Roof says:

      That phrase makes me think: Ack! I’m trying to get by sans corporate business world, so I don’t know how much help I can be in eliminating that phrase. Perhaps I can shout at people from my apartment window to stop saying that.

  11. FS says:

    Anything you can do is much appreciated.

    I could quietly, but sharply rant on about how it is not the word or phrase per se that is the issue but the users of said word or phrase. I got to thinking about your earlier comment regarding zombie hordes and a correlation arose about today’s corporate world. However, I forgot my soapbox downstairs and to rant properly, I need my pink soapbox. (Protects me from zombies.)

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